Please do the following:
1) A valid PayPal account should be set up and able to receive payments.
2) There is a verified email address linked to your PayPal account. This is where you will receive a verification email to cash out.
3) Check your inbox and spam folder for the email.
If you are still having issues after this, please contact us at support@Vingo.live with your Vingo email account and PayPal email.