Dear Valued SPRYFIT users,
You may have noticed, we experienced a downtime of SPRYFIT application. We’re writing to inform you that there is an unexpected server issue with the domain provider. We are responsible for this issue and wanted to let you know that your issue is very important to us.
We are very committed to fixing this for you quickly and are speaking to the domain service company continuously. It seems that it would take 3-5 business days to fix this issue.
If you would like to get a refund, please contact us using the link below.
We’ll process your full refund(Entry Fee) once we get your request. In addition, as a mea culpa, we are issuing you 9 Game Credit on your account. You should see that reflected by the end of next week.
Otherwise, you can keep walking and our system will automatically import your step count once the server is fixed.
It’s the first time that an outage has happened since we launched the service, and we are deeply sorry for the inconvenience. Again, should you want any details, feel free to contact us anytime.